Kebijakan Privasi

Kebijakan privasi Cheil Jedang Indonesia

Kebijakan Privacy

CJ Indonesia respects your privacy and is committed to protecting it through our compliance with the prevailing laws and regulations in the relevant jurisdiction Law no 27 of 2022 and this Privacy and Cookie Notice.

By agreeing to this Notice, you acknowledge that you have read and understood this Notice and agree to its terms and you explicitly agree and consent to us to process your Personal Data (as defined in the Applicable Laws) in accordance with this Notice.

This Notice is our policy which describes how CJ Indonesia obtains, collects, stores, controls, uses, analyzes, repairs, updates, displays, publishes, discloses, transfers, protects, deletes, retains, destructs or otherwise processes your Personal Data (“Personal Data Processing”) when you access or use, in any manner, any content, products, or related activities, including offline events and through the internet domains owned or operated by CJ Indonesia, which include, but are not limited to: cj.co.id

Please read this Notice thoroughly to ensure that you understand our Personal Data protection practices. If you do not consent to the Personal Data Processing as described in this Notice, please do not use our services or access our platforms.

You may withdraw your consent to the Personal Data Processing at any time by providing us with a reasonable notice in writing using the contact details set out below. Upon withdrawal of such consent, you may no longer be able to use our services. Withdrawal of your consent may result in termination of the service, deletion of account or termination of your contractual relationship with us, with all rights and obligations that arise remaining fully satisfied.

If you provide us with any third parties’ Personal Data, you hereby represent and warrant that any necessary consent has been obtained from such third parties and you hereby agree on behalf of such third parties to their Personal Data Processing. We may request you for evidence of such consent at any time.

 

Article 1 (Purpose of Collecting and Processing Personal Data)

  1. CJ Indonesia collects only basic Personal Data necessary to provide its services, and seeks your consent when collecting aliitional information for services tailored to your tastes and interests. If you are a registered user, not providing optional information will not restrict your use of services. If you are not a registered user, you may refuse to give your consent, in which case you will not able to purchase items at CJ Indonesia.
  2. CJ Indonesia does not collect any sensitive Personal Data such as your race or ethnicity, religion and philosophical beliefs, country of origin, political opinions, criminal record, medical.

Classification Purposes Details
Required Customer management
  • To confirm your consent on registration
  • To fulfill legal obligations, suspend services to those who violate the terms and conditions and Applicable Laws, and restrict malicious use
  • To give notifications and to confirm communication channel to deal with customer service
  • To confirm your request for account registration and withdrawal, and to manage, maintain, fulfill, and settle contracts
  • To provide services to registered customers
Contract fulfilment and billing for your use of services
  • To acquire accurate transaction information for billing and shipping
  • To deal with your complaints on services
  • To operate the customer service center and enable you to redeem and accumulate reward points
  • To provide refunds and collect payment information for your purchases of goods or services
Optional Marketing activities and development of new services
  • To provide personalized services, convenience, and benefits
  • To notify you of upcoming events, special offers, etc.
  • To analyze your use of services and marketing trends (individual and group statistics), and develop new services
  • To conduct marketing activities for CJ Indonesia and its affiliates
  • To send periodical newsletters
  • To promote services and products offered by CJ Indonesia or its affiliates
  • To provide information on promotions and opportunities for participation of event(via e-mail, social media account, etc,), send URLs for app installation, etc.
Use of other services
  • To participate in events on the CJ Indonesia website and on social media
Other Information collected/generated during use of services or business processing
  • To analyze your interests and patterns of use for marketing campaigns, and conduct statistical analysis and research to develop services
  • To prepare for intrusion of Personal Data and preserve records for customer dispute resolution
  • To proceed with payment for your purchase
  • To prevent fraudulent, participate event
  • For user analysis of services and products

 

Article 2 (Personal Data CJ Indonesia Collects and Methods of Collection)

CJ Indonesia collects the following Personal Data.

Classification Methods Collected/Processed Information
Required When you register (at CJ Indonesia) Password, E-mail Address, Age Group, Name
When you purchase an item at CJ Indonesia online
  • Shipping Information: Name, Contact No., Address, E-mail Address
  • Payment Information
    • When you pay by credit card: IP Address, Payment Information such as Credit Card No.
    • When you pay via a payment gateway: IP Address, Payment Information such as Credit Card No.
When you purchase as a guest
  • Shipping Information: Name, Contact No., Address, E-mail Address, Guest Password
  • Payment Information
    • When you pay by credit card: IP Address, Payment Information such as Credit Card No.
    • When you pay via a payment gateway: IP Address, Payment Information such as Credit Card No.
Optional When you agree to the use of your information for marketing activities Date of Birth, Gender
When you submit a beauty profile Skin Tone, Skin Type, Skin Concern, Hair Color, Hair Type, Hair Concern, Eye Color
Participate in Event(ex, Beauty Tester) Name, Contact No., Address, E-mail Address
When you participate in an event on the SNS of CJ Indonesia. SNS ID, SNS nickname, SNS profile image, Address, Contact No.
For CJ Indonesia When you agree to receive shopping or event information
  • When you agree to receive shopping or event information via E-mail Address: E-mail Address
  • When you agree to receive shopping or event information via APP PUSH: PUSH token
[For guest] When you agree to receive newsletter Email address, newsletter reception/opening record
When you agree to join CJ Indonesia Affiliate, Reward(Cash Out), participate Affiliate Exclusive event.
  • Join : SNS ID that you selected, Country of your activity, Categories that you are interested in
  • Reward : PayPal ID
  • event : Name, Contact No., Address, E-mail Address
Other Information collected/generated during use of services or business processing
  • Service Usage History (Usage Time and Purchase History of Items and Services)
  • History of Payment/Account Suspension/Visits, IP Address, Cookies
  • Device Information (Type, OS Version Number, Model No,Device identification information)

CJ Indonesia seeks your consent for optional information collected when you participate in an event, make an inquiry, and use specific services.)

 

Article 3 (Outsourcing of Personal Data Handling)

CJ Indonesia outsources certain services to the following companies. In accordance with the Applicable Laws, essential terms and conditions are stipulated in contract with the entrusted companies to safeguard your Personal Data.

Company Name (Service Provider) Entrusted Services
KCP (Reconsignment: DHL, ePost, QXPRESS INC) Collecting Shipping Information and Shipping Purchased Products & Giveaways for Events
Transcosmos Korea Customer Service Operation & Customer Consultation
KR Partners Payment Processing
KSNET Payment Processing
CJ OLIVE NETWORKS, 3TOP Building up and operating IT system

 

Article 4 (Sharing Personal Data with Third Parties)

 

Article 5 (Retention, Processing Period, and Disposal of Personal Data)

 

Article 6 (International Transfer of Personal Data)

CJ Indonesia may process your Personal Data at multiple locations, both in your jurisdiction and outside your jurisdiction by fulfilling the requirements set out in the Applicable Laws, including but not limited to coordinating with the authorized agency or institution in your jurisdiction, if required. We may also transfer your Personal Data to our affiliates and third party partners outside your jurisdiction for purposes as set out in this Notice. Subject to the mandatory requirements under the Applicable Laws, CJ Indonesia shares customer behavioral information and Personal Data with advertising providers for targeted advertising as follows. The details of Personal Data transferred to overseas countries are as follows

Recipient Sharing
information
Relocated
countries
Date and method of transfer Purpose Sharing Period
Google Analytics Encrypted membership number, user's web/app service visit, search, and inquiry history USA Transmission through the network at the time of service use Statistical analysis of service use Until Membership Withdrawal
Google Ads
Facebook Encrypted membership number, user's web/app service visit, search, and inquiry history USA Transmission through the network at the time of service use Customer activity information collection, Customized recommendation Until Membership Withdrawal
Twitter
Snapchat
Tik Tok
Rakuten

 

Article 7 (Children's Privacy)

Our website is not intended for or directed to children under the age of 18 (or the age of children otherwise prescribed by the Applicable Laws)13.. We do not knowingly collect Ppersonal informationData directly from children under the age of 183 without parental and/or guardianship consent. If we become aware that a child under the age of 183 has provided us with Ppersonal informationData, we will delete the information from our records.

 

Article 8 (Additional Information for California Residents)

Based on CCPA, The California Privacy Rights Act of 2020 or "CPRA" (Cal. Civ. Code § 1798.100 et seq.) has strengthened regulations on business operators by expanding consumer’s right to privacy to be closer to the European Union’s GDPR.

If you reside in California, this section applies to you and describes our data practices today and in the preceding 12 months.

 

Article 9 (Additional Information for EEA residents)

Pursuant to the General Data Protection Regulation or “GDPR”, if you are a resident of the European Economic Area (“EEA”), this section applies to you and we process your Personal Data under the following lawful bases:

Where we have collected and processed your Personal Data with your consent, you may withdraw your consent at any time.

 

Article 10 (How to Request Your right)

 

Article 11 (Notice of Financial Incentives)

We offer various financial incentives. For example, we may provide discounts or other benefits to customers who sign up to receive our marketing emails. When you participate in a financial incentive, we collect Personal Data from you, such as identifiers like your name and email address. You can opt in to a financial incentive by following the sign-up instructions, and you may opt out of the program by contacting us at [insert relevant email address]. In some cases, we may provide additional terms and conditions for a financial incentive, which we will provide to you when you sign up. The value of your Personal Data is reasonably related to the value of the offer or discount presented to you.

 

Article 12 (Your Rights as a Registered User)

You may have various rights with respect to your Personal Data and its confidentiality. As Personal Data subjects under the Applicable Laws, your rights shall include the following: (a) right to update your Personal Data; (b) right to request access to obtain a copy of your Personal Data (reasonable fees may be applicable); (c) right to request deletion of your Personal Data; (d) right to withdraw your consent to the processing of your Personal Data by [**Insert name of CJ entity]; and (e) right to request the deletion of your account at CJ Indonesia. If you wish to apply for the exercise of your rights, you may submit a data subject right request to us, including a request for deletion of your Personal Data.

 

Article 13 (Personal Data Manager and Team)

To protect your Personal Data and deal with any relevant issues, CJ Indonesia has designated an officer in order to protect your Personal Data. Feel free to contact us with any inquiries regarding Personal Data. The officer will immediately and sincerely reply to your inquiries. For inquiries other than Personal Data, please contact cjinfo.co.id.

Position Name E-mail Address
CPO    
DPO (if applicable)
Representative (if applicable)    

 

Article 14 (Matters on the operation of automatic collection devices and opt-out thereof)

 

Article 15 (Matters on Collection, Use, Provision and Rejection of Behavioral Information)

 

Article 16 (Measures to Protect Personal Data)

CJ Indonesia establishes the following technical/organizational measures to ensure the security of your Personal Data and prevent the loss, leakage, theft, and damage of your Personal Data due to cyberattack.

The confidentiality of your Personal Data is of utmost importance to us. We will use our best efforts to protect and secure your Personal Data from access, collection, use or disclosure by unauthorized persons and from unlawful processing, accidental loss, destruction and damage or similar risks. However, as the transmission of data over the internet is not completely secure, we cannot fully guarantee that such Personal Data will not be intercepted, accessed, disclosed, altered or destroyed by unauthorized third parties, due to factors beyond our control.

 

Article 17 (Report and Consultation of Intrusion of Personal Data)

You may be assisted by the authorized agency in your jurisdiction pursuant to the Applicable Laws and, if applicable, by the following organizations in case you need to consult or report any violation of use of Personal Data.

KISA Personal Information Dispute
Mediation Committee
Cyber Crime Investigation,
Supreme Prosecutors’ Office
National Police
Agency Cyber Bureau
(+82) 118
privacy.kisa.or.kr
1833-6972
www.kopico.go.kr
(+82) 1301
www.spo.go.kr
(+82) 182
ecrm.cyber.go.kr

 

Article 18 (Notice and Changes to the Privacy Policy)

The privacy policy stated above may be revised in compliance with government policies, Applicable Laws, and due to the security system update., and we will put out a notification online of all changes such as the addition, removal, or amendment of privacy policy with the reasons. If we decide to change this Notice, we will notify you of such changes through our official channels. You agree that you are responsible for checking this Notice periodically for the latest information on our data processing and data protection practices, and that your continued use of our services after any changes to this Notice shall be deemed as your consent to this Notice and any changes thereto.

Effective Date: 06.03.2024